IDES organizes trainings adapted to the individual needs of the clients from different fields and industries. The most popular trainings are those related to subject-specific groups:

DEVELOPMENT OF MANAGERIAL SKILLS

• Efficient team management - improvement of managerial skills
• Efficient conflict solving strategies - how to create nice and friendly work atmosphere
• Management through targets
• Efficient time management
• Conceptual thinking - creative thinking training
• Project management
• Efficient leadership - manager's image creation
• Efficient motivation techniques
• Management through values - how to change a group of people into a good organization

DEVELOPMENT OF PERSONAL SKILLS

• Successful attitudes as methods for achieving stated goals
• Presentation and self-presentation as the art of making an impression
• Relaxation techniques
• Assertiveness
• Integration training
• Improvement of communication skills
• Optimism training - why positive thinking is so important for work performance

SALES AND ORIENTATION TO BUSINESS GOALS

• Professional client services
• Sales techniques - how to sell more than planned
• Influence techniques
• How to achieve the desired results in a telephone conversation
• Art of negotiation as a method for achieving goals
• Efficient communication
• Language of persuasion - how to efficiently influence others and achieve success

PERSONNEL MANAGEMENT

• Human resources planning
• Psychology of personnel recruitment and selection process
• Systems of periodic performance appraisal
• Methods of job description and evaluation
• Methods of performance efficiency evaluation

PRODUCTION AND LOGISTICS MANAGEMENT

• Lean manufacturing
• Problem solving methods - Ishikawa diagram
• Customs services
• Warehouse management

MANAGERIAL DEVELOPMENT

• How to manage your personnel efficiently- improvement of managerial skills
• Effective leadership – creation of manager’s image
• Leadership - creating behavior by values. How to turn a group of people into a good organization
• Managing a team of managers
• Effective motivation of employees - how to find the right key
• Delegation of tasks
• Hierarchy of tasks
• Aims building
• Efficient communication in a managers’ team as a pillar of the enterprise’s aims realization
• Feedback and communication of difficult things
• Effective conflicts solving
• Optimal decision making
• Conceptual thinking – training in creative thinking
• How to manage team’s time effectively
• Improving the efficiency of the team
• Project management
• Managing through aims
• Task-based Working Time System based on objectives

CUSTOMER SERVICE AND SALES

• Professional customer service
• Retailing techniques - how to sell more than you planned
• Sales in Tough Times
• How to achieve a desired effect during a phone conversation
• The art of negotiations as a goal achieving method
• The language of persuasion- how to affect others effectively
• Modern strategies of entering foreign markets
• Price management in the enterprise
• A difficult client
• Psychological aspects of retailing
• Art of obtaining the customers and building their satisfaction and loyalty
• Effective sales of capital goods
• Market research
• The introduction of sales’ standard
• Defense prices
• NLP in sales
• Sales presentation
• Retail planning for managers
• Competition’s clients takeover
• Client’s satisfaction survey

PERSONAL DEVELOPMENT

• Coaching workshops
• Mentoringu workshops
• Teambuilding
• Team building and integration
• Savoir vivre in international business
• Savoir vivre in business
• Presentation and auto-presentation as the art of influencing other people
• Methods and techniques of knowledge transfer
• Techniques of leading meetings
• Stress reduction techniques
• Training of assertiveness
• The language of persuasion- how to influence other people and achieve goals
• Practicing of communication skills in psychological context
• Conceptual thinking – training of creative thinking
• Training of optimism – why positive thinking is so important in work effects
• Attitudes of success as methods to achieve appointed aims
• Organizing your own work – time
  

HR MANAGEMENT

• Strategic HR management
• Psychology of recruitment process and personnel selection
• Good practices in headhunting- where and how to hunt
• Periodic employees’ evaluation systems
• Evaluation interview
• Work efficiency evaluation methods
• Motivation of employees
• Employee development
• Talent management
• Post’s description and evaluation methods
• Analysis of training’s needs and training’s evaluation
• Creating the enterprise which follows the Lifelong Learning concept
• Communication process in the enterprise
• Prevention of professional career burn – out

STARTEGIC MANAGEMENT

• Building enterprise’s success
• How to improve enterprise’s financial results? Finance for non – financiers
• Accounting Management for beginners
• Management of financial liquidity and working capital in the enterprise
• Controlling and budgeting - efficient managerial information systems
• Budgets optimize
• Pricing - how to increase profits by managing prices

ACCOUNTING / FINANCE / LAW

• Labor Law in practice
• National and health insurance, benefits from social security
• CIT and VAT- current problems
• The newest changes in Value Added Tax and Corporate Income Tax
• VAT - transakcje międzynarodowe - wybrane zagadnienia na gruncie prawa Unii Europejskiej
• VAT - transakcje międzynarodowe - specyfika polskich regulacji

MARKETING

• New trends in marketing techniques
• Marketing research
• Product management
• Strategic and marketing analysis
• Media training (Polish media market analysis, efficiency in advertising communication)
• Buzz marketing - sales by recommendation

INTERNET MARKETING

• Corporate web sites- web content and development planning
• Copywriting for corporate web sites
• E-commerce for corporations

LOGISTICS

• Stock Keeping Unit Rationalization (warehouse economy)
• Stock management
• Management of logistics costs

PRODUCTION

• Production processes management
• Production scheduling
• Foreman as a production manager
• Managing of a production team
• How to increase employee’s performance
• Methods of solving problems - Ishikawa Diagram
• 5S Method – sorting, straightening, systematic clearing, standardize, self-discipline,
• 5 WHY – early problems detection
• JIT – Just In Time
• A review of improving quality methods
• Optimization of production processes

IDES analyses the needs, structures trainings and selects topics and teachers so as to adapt them to the requirements of the company and participants.